Te Reo Karanga – Referral & Triage Service
First point of contact for whānau seeking guidance, referrals, or support across the Eastern Bay of Plenty.
Quick Facts
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Cost:
Free
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Who it’s for:
Whānau of all ages needing connection to services
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Coverage Area:
Eastern Bay of Plenty
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Connecting Whānau with the Right Support
Te Reo Karanga is our kaupapa Māori referral and triage service. As the first point of contact for whānau, we listen, guide, and connect you with the right services and supports. Our goal is to reduce the stress of dealing with multiple government agencies by providing a safe and trusted pathway for whānau to access care.
What This Service Offers
- Triage and referral for vulnerable whānau in the Eastern Bay of Plenty.
- Connection with Te Tohu o te Ora o Ngāti Awa, Te Pūkāea o te Waiora, and Oranga Tamariki.
- Guidance for tamariki, rangatahi, pakeke, and kaumātua.
- Culturally safe support from Monday–Friday, 8:30 am–5:00 pm.
Who We Help & Where
- Who: Whānau of all ages and ethnicities.
- Coverage: Eastern Bay of Plenty — Ngāti Awa, Ngāti Tuwharetoa, Ngāi Tuhoe, Te Whakatōhea, Ngāitai, Te Whānau ā Apanui.
Why Choose Us
Navigating support systems can be overwhelming. Te Reo Karanga provides a safe and culturally respectful first step, ensuring:
- Whānau are connected quickly to the right service.
- Support is whānau-centred and mana-enhancing
- Whānau do not face government agencies alone.
Looking for support but unsure where to start?
Our team will guide you to the right help.
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