Senior Family Harm Practitioner

Ngāti Awa te toki, te tangatanga i te rā, te ngohengohe i te wai

Over the years, Te Tohu o Te Ora o Ngāti Awa (otherwise known as Ngāti Awa Social & Health Services) has evolved into a leading iwi provider of health, social, early childcare, employment and more recently, Kāinga Māori development services.

With the continued growth of our organisation, we are investing in a new area of practice focused on strengthening family harm responses and improving outcomes for whānau.

Mā whero, mā pango – The Mahi Ahead

As Senior Family Harm Practitioner, you will provide trauma-informed support to individuals and whānau impacted by experiences of family harm and trauma. Working alongside whānau, community partners, and government agencies, you will help strengthen safety, healing, and long-term wellbeing.

Your key responsibilities:

• Undertake complex family harm assessments and develop safety plans with whānau.
• Provide trauma-informed, culturally grounded support, advocacy, and crisis intervention.
• Lead case coordination and work alongside iwi, health, justice, and community partners.
• Mentor practitioners and support capability development across the team.
• Champion Te Pou Mataaho, tikanga Māori, and whānau-centred practice.
• Contribute to service quality, continuous improvement, reporting, and evaluation.

He kai kei aku ringa – Your Strengths and Capability

You are an experienced social work professional with a strong commitment to whānau wellbeing, cultural safety, and collaborative practice. You are confident working in complex situations while supporting others to grow and succeed.

What you'll bring:

• Bachelor of Social Work (or equivalent) and current Social Workers Registration Board (SWRB) registration.
• At least five years' post-qualification experience, including complex family harm practice.
• Strong knowledge of trauma-informed approaches, risk assessment, and safety planning.
• Experience working collaboratively with multiple agencies and community partners.
• Understanding of Te Ao Māori, Tikanga Māori, and whānau-centred practice.
• Excellent communication, relationship-building, advocacy, and leadership skills.
• Demonstrated commitment to embedding Te Pou Mataaho within service delivery and professional practice.
  

Ngā Whiwhinga - What You’ll Gain

Join us in Whakatāne, a coastal town with all the essentials including rivers, beaches and native landscapes. You’ll be part of a workforce immersed in Te Ao Māori, with pathways to expand your skills and knowledge through our Te Pou Mataaho wānanga and other professional development initiatives. We offer a competitive salary reflective of your experience, along with a range of staff benefits subject to eligibility. Explore the opportunities we have available and grow your career with us.

Nau mai, Haere mai.

If your values, vision, and passion align with our kaupapa, and you are committed to supporting whānau to live safe, healthy, and thriving lives, tēnā tukuna mai tō tono.

For more information visit www.tetohuoteora.org.nz